Privacy Policy
This policy explains what Bryan Lee (“we”, “us”) collects when you use Jim, why we collect it, and what we do and do not do with it. Jim is operated over SMS, so most of what follows is about your phone number and your messages.
Your mobile number is never shared
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or rent your phone number, your consent record, or your training data to anyone, under any circumstances.
1. What we collect
- Your mobile phone number. You provide it when you sign up. It is how we identify your account, because SMS is the only interface.
- Your consent record. When you opt in we record the date and time, the method you used, the exact wording you agreed to, and — for a web signup — the IP address and browser user agent of the request. We are required to be able to demonstrate that you consented, and this is how.
- Your messages. Everything you text us and everything we text back, so the coach can refer to what you said before.
- Your training data. Workouts, sets, weights, repetitions, bodyweight, injuries or restrictions you report, equipment you have access to, and goals you set.
- Delivery and diagnostic data. Message delivery status from our messaging provider, and application logs used to operate the service.
We do not collect precise location, contacts, photos, or payment card numbers. Payments, where applicable, are handled by a payment processor and we never see full card details.
2. Why we collect it
To run the service you asked for: to record your training, answer questions about your own history, generate progression suggestions, and send you the messages you have turned on. We use your consent record to comply with telecommunications regulations, and diagnostic data to keep the service working. We do not use your data for advertising, and we do not build profiles of you for anyone else.
3. Text messages
After you opt in and text us to activate your account, you may receive: replies to messages you send; workout reminders; a follow-up when a scheduled workout is missed; a weekly check-in; a progress summary; and recognition when you set a personal record. Each of these categories can be turned off on request, and we do not send messages during your local night-time hours.
Message frequency varies based on your training activity and which message types you have enabled. Message and data rates may apply.
Reply STOP to any message to unsubscribe. You will receive one confirmation and then nothing further. Reply HELP for help, or email bryanlee02.us@gmail.com. Carriers are not liable for delayed or undelivered messages.
4. Who we share data with
Only with service providers who need it to operate Jim on our behalf, and only for that purpose:
- Our SMS provider, to deliver and receive the messages themselves. They necessarily process your phone number and message content.
- Our hosting and database provider, which stores the data described above.
- Our language-model provider, which processes the text of your messages in order to interpret them and compose replies. Your phone number is not sent with them.
These providers are bound by contract to use the data only to provide their service to us. As stated above, your mobile number and opt-in consent are never shared for marketing or promotional purposes, by us or by them.
We may disclose information if required by law, or to protect the safety of a person where we believe there is a genuine risk of harm.
5. How long we keep it
Your training history is kept for as long as your account exists, because the point of the product is that it remembers. Consent records are retained for at least four years after consent ends, which is the period we may be required to produce them for. Message content is retained while your account is active.
6. Your choices
- Stop messages. Reply STOP at any time.
- Get a copy of your data, or have it deleted. Email bryanlee02.us@gmail.com from your account's number or email address, and we will respond within 30 days. Deletion removes your training history and messages; we retain the consent record itself, because deleting the proof that you once opted in would leave us unable to answer a regulatory question about the messages already sent.
- Adjust which messages you get. Ask us in a text, or email support.
7. Security
Data is transmitted over TLS and stored on managed infrastructure with access restricted to the people who operate the service. No system is perfectly secure, and we do not claim otherwise; if a breach affects your data we will notify you as required by applicable law.
8. Children
Jim is not intended for anyone under 18, and we do not knowingly collect data from children. If you believe a minor has signed up, contact us and we will remove the account.
9. Health information
Jim is a fitness log, not a medical service, and we are not a covered entity under HIPAA. Information you report about injuries or physical restrictions is used only to avoid suggesting exercises that would aggravate them. Do not send us medical records.
10. Changes
If we change this policy we will update the effective date above. Material changes to how we use your phone number will be notified by text before they take effect.
11. Contact
Bryan Lee
18108 Clairess Ln, Manor, TX 78653
bryanlee02.us@gmail.com